Life and Kraya by Stephen Ramsay
How to: Access another users Calendar in Kerio Connect 7 Mail Server
May 27th
Accessing a colleagues Calendar in Kerio Connect 7 Mail Server couldn’t be simpler:
Firstly, that user must share their Calendar with you, see How to: Share your Calendar in Kerio Connect 7 Mail Server
If you’re using Web-mail:
- At the top left hand corner, right click on your own email address
- From the drop down menu select ‘subscribe shared folders’
- A pop up box will appear, enter the full email address of the user whos calendar you want to access and press enter.
- The system will now show a list of folders which this user has decided to share with you. If no options are displayed, either the user has not shared any folders with you or the email address entered is incorrect.
- Click the check box next to the folders you wish to subscribe to and press enter.
- At the very bottom of your mail account you should now have a new folder with that staff member’s account and the folders they have shared with you
- Expand this folder and this staff member’s calendar folder will be displayed.
If you’re using Outlook 2007:
- Right click on your mailbox on the right hand side of the screen it will say Mailbox – YOUR NAME
from the Menu select ‘Properties for Mailbox – Your Name’
- A pop up box will appear and you should select the folder mapping tab
- Next click on configure
- Choose the add button and enter the full email address of the user who’s calendar you want to access and press enter.
- If the user can not be found you will receive an error message.
- The email address entered should now be displayed on the list.
- Click ok and close the open boxes.
- You will now see that on the left hand side of the screen a new mail box has appeared with the email address of the person which you have added.
- If you now click onto your calendar you will see under ‘my calendars’ there is now an option to view that member of staff’s calendar as well.
- Clicking on each of the calendars you can view more than one side by side, simply by clicking on the check boxes next to the calendars name.
How to: Share your Calendar in Kerio Connect 7 Mail Server
May 27th
Sharing your Calendar in Kerio Connect 7 Mail Server couldn’t be simpler:
If you’re using Web-mail:
- Log into web-mail.
- Right click your personal calendar, it will be shown as a folder on the left of the screen.
- When you right click a menu will appear, choose access rights.
- A small pop up box will appear, if it doesn’t check you’re pop up blocker settings.
- Click add in the top right of the box.
- Another smaller pop up box should now appear.
- To give access rights to everyone to view your own calendar, click on sharing type and a drop down menu should appear.
- Click “all users from Domain”. The Domain field should automatically complete with your company’s domain, so simply press OK. This will give all users access to view your calendar.
- If you only want a particular user to have access to your calendar, go to add then pick user, and in the user-name box enter that particular persons full email address and press OK. This will only give that user access to your calendar.
- Once you have added a user (or group of users) you must now select the level of access they should have from the drop down menu, select Reader for Read Only Access, Editor to allow them to Edit and Add to your Calendar.
If you’re Using Outlook 2007
- Right click on your calendar and choose properties, a pop up box will appear.
- Click onto the ‘folder sharing’ tab, in this box is a list of users who currently have access to view your calendar.
- Click on the add button and a box named folder sharing should appear.
- In this box click ‘allow access to folder for:’ and a drop down menu should appear.
- Just as for the web-mail above, if you want a single user to have access to your calendar, click user and add the users full email address and hit OK.
- If you want everyone to have access select ‘Authenticated user from Domain’ and hit OK.
- Once you have added a user (or group of users) you must now select the level of access they should have from the drop down menu, select Reader for Read Only Access, Editor to allow them to Edit and Add to your Calendar.
If you are using another collaboration program including iCal on mac or CalDav, We suggest you share your calendar via the Web Mail Service.
If you wish to access colleagues calendar read: How to: Access another users Calendar in Kerio Connect 7 Mail Server
Service Alert – Volcanic Ash & Computers
Apr 16th
As I am sure everyone is aware volcanic ash from the volcano in Iceland is causing major air travel disruption at this time as volcanic ash and planes do not mix. Similarly, volcanic ash and computers do not mix. We are seeing fine particulates falling to ground level just now and these combined with the larger particles we expect to see in the near future will cause issues for computers, servers, other electronic equipment and their cooling systems.
The cooling fans in computers work very much like a vacuum and vacuum up dust and everything else in the air around them including the volcanic ash particles. Whilst it is not something to panic over, all computer users should think about takeing the following action particularly if it gets worse:
- Please do what you can to keep rooms in which you are using computers as free from ash as you can.
- Please do not leave the windows open as the room will just fill with these tiny particulates
- Listen to the computers fans. If you notice a change in the tone or noise they make, please call us.
- Look at the air intake grills on the back of the computer, if they begin to clog up, please call us.
If you have any questions please call us. If you what to check what level of ash is falling in your area, place a clean white piece of paper outside and leave it for a few hours, then have a look at what has accumulated on it. There will be some very very fine dust. I don’t know what will happen over the next few days but this may increase.
Please do not try and clean your computers yourself as you may just push the finer particulates deeper into the fan bearings. We have specialist equipment for this kind of job and if necessary can send someone to your office to clean the computers and servers.
How to view and forward your Full email Message headers
Mar 25th
Full Message Header or Internet Headers as they are often called is the section of an email that most email applications hide from a user but are very useful for technical teams in working out what went wrong in email process or how an email made its way from one user to another.
Below is a quick guide on how to retrieve your mail headers dependent on your mail system:
Microsoft Outlook:
Either right click on the message and select ‘message options’ or open the message by double clicking on it and then select message options, from the tools menu or the Ribbon as below:
Outlook Message ribbon
From message options copy all of the info in the Internet headers section, as highlighted below copy and paste that into an email to send to us.
Copy the text from the box highlighted above
Thunderbird:
If you are using Thunderbird simply open the message and select message source from the view menu as seen below. Pressing Control and U may also work dependent on the version of Thunderbird you are using. When the message source window opens please copy and past all of the text into an email to send to us.
View Message Source in Thunderbird
Kerio WebMail:
If you are using Kerio connect webmail simply right click on the message and select view source from the menu as seen below. When the message source window opens please copy and past all of the text into an email to send to us.
view message source
Other Web Mail Clients
Hotmail, Gmail and yahoo are all similar to the Kerio webmail and if you have any issues you can always call us.
Moving mail to Junk email with Kerio
Mar 25th
If some spam does hit your in box please please put it into the “Junk Email” folder (and not a Junk or spam folder) and THEN delete it. This helps the Spam filters learn from your actions. More instructions and guidance below:
Outlook and Webmail users please use the Kerio Outlook connector Tool bar:
Kerio outlook connector tool bar
Simply highlight the message and Click the ’spam’ button as shown above.
If a message has been delivered to your ‘Junk Email’ folder and it is not junk please hit the not spam button as shown below:
Kerio Outlook Connector Tool bar
Thunderbird and other mail applications:
Simply drag the message to the “Junk Email” folder. Be careful though Thunderbird often creates a “Junk” folder of its own and other applications use a spam folder but the only folder that helps to teach the filters is the “Junk Email folder”
Thunderbird:
Thunderbird two junk folders
You also need to be careful with the Thunderbird Junk Button: 
this will often move spam into the Junk and not the “Junk Email” folder, this can be changed in the junk settings tab of mail account properties window. Right click on the mail account name and select properties.
Please also remember to empty your “Junk Email” folder every now and again.
Microsoft Internet Explorer Popularity vote
Mar 1st
Those of you who follow the news may be aware of minor but major changes to Microsoft Internet Explorer.
All Windows 7, Vista and XP users who currently use internet explorer will be offered a choice as part of the deal Microsoft reached with European Commission.
Microsoft IE sits awaiting the worlds judgment, like the American high school cheerleader who’s inexplicable popularity is for the first time being put to the test, as the not so popular kids elect a new leader.
A pop-up window will prompt people to choose and install one of 12 different browsers or let them stick with Microsoft’s Internet Explorer.
Kraya recommends users choose anything but Internet explorer. Users are able to select any browser of their own choosing however we would strongly recommend users pick from our top picks:
Mozilla Firefox http://www.mozilla.com/firefox/
Google Chrome http://www.google.com/chrome
Apple Safari http://www.apple.com/safari/
The big question is will the Anti-trust agreement and the fines totaling 1.68bn euros ($2.44bn, £1.5bn) that have been imposed by the EU on Microsoft make any difference? Take a look at the BBC graphic below, IE has a massive dominance in the browser market in the main due to the sheer ambivalence and ignorance of its users, no one (or very few) choose to use IE it was the default, what they had to use and by the point they had learned that there might be a choose out there with had learned IE, so stuck with it not because it was superior but because its what they know.
Browser market share
Firefox has for some time been catching on IE but it still has a long way to go. Its progress has been at lest in part due to its superiority as a browser over IE. However recent updates have left Firefox slower and buggier than ever before. For a browser that has never been advertised in main stream media, unlike Google Chrome, its rise to control a quarter of the browser market has been purely viral.
Google on the other hand has in anticipation of today’s changes embarked on a massive advertising campaign to push Chrome and gain even more control over the Internet, only time will tell just how successful Google ad spending has made it. The question now is will it be money well spent, or will Google find itself the next target of the EU competition and anti-trust regulators?
Only time will tell as is the case of Microsoft, I for one will be eagerly waiting updated browser market share statistics, as I’m sure Mr Gates will be. However I cant help but feel that we have in no way seen the beginning of the end of IE, undoubtedly its share will slip, I just don’t think the EUs Settlement can break what are now years of ingrained habit and apathy.
Further information:
ACER Travelmate 6592 screen fault
Feb 23rd
Folks, I know I said I would blog more in the new year and I will but in the mean time I just wanted to share an interesting point about my laptop screen.
I have an ACER Travelmate 6592, the power supply blew for it last week and after buying what I thought was a genuine replacement only to find it was a dud, I now have the genuine part (from a different supplier). I have now started having issues with the back-light of the LCD display, it would hiss and flicker before dieing completely. I should say this problem occurred on both Windows vista & 7 and on Ubuntu Linux regardless of kernel version.
Thinking the un-clean power from the dodgie replacement power adapter may have damaged the back light bulb I was all for buying a new one and embarking on the daunting task of changing the back-light, until that is I discovered this blog post by Aral Balkan
Running the laptop on mains with the battery in causes screen flicker / black screen, where as running it with just mains or just battery it works fine.
I should also say that if you are running a laptop on mains all of the time you will shorten the life of your battery, therefore removing the battery from all laptops whilst running on mains for a long period of time is not necessarily a bad thing.
The only question is do I want to pay acer to repair my now out of warranty acer travelmate 6592?
Hope this helps some others out there and a massive thanks to Aral Balkan for his blog post.
Intermittent ADSL Internet Faults in Edinburgh
Dec 16th
We are receiving reports of Intermittent Internet Faults from our clients in the Edinburgh area.
There Internet simply goes down for anything between 1 and 30 minutes.
As we suspected this morning this has now been confirmed as a BT Fault affecting all Customers on the BT Wholesale ADSL network.
More info from zen internet here http://status.zensupport.co.uk/index.php?serviceid=5&incidentid=1616&simple=1
As a result of work to rectify this fault some customers may have limited or no internet connectivity overnight tonight and early tomorrow morning. BT have given an estimate of 6am on Thursday 17th December for resumption of normal service.
We will continue to monitor the situation and bring you updates as we get them.
