Life and Kraya by Stephen Ramsay
Posts tagged ramsay
ACER Travelmate 6592 screen fault
Feb 23rd
Folks, I know I said I would blog more in the new year and I will but in the mean time I just wanted to share an interesting point about my laptop screen.
I have an ACER Travelmate 6592, the power supply blew for it last week and after buying what I thought was a genuine replacement only to find it was a dud, I now have the genuine part (from a different supplier). I have now started having issues with the back-light of the LCD display, it would hiss and flicker before dieing completely. I should say this problem occurred on both Windows vista & 7 and on Ubuntu Linux regardless of kernel version.
Thinking the un-clean power from the dodgie replacement power adapter may have damaged the back light bulb I was all for buying a new one and embarking on the daunting task of changing the back-light, until that is I discovered this blog post by Aral Balkan
Running the laptop on mains with the battery in causes screen flicker / black screen, where as running it with just mains or just battery it works fine.
I should also say that if you are running a laptop on mains all of the time you will shorten the life of your battery, therefore removing the battery from all laptops whilst running on mains for a long period of time is not necessarily a bad thing.
The only question is do I want to pay acer to repair my now out of warranty acer travelmate 6592?
Hope this helps some others out there and a massive thanks to Aral Balkan for his blog post.
Krayatec & Krayanet Scheduled Maintenance
Aug 21st
As Part of the Krayatec Scheduled Maintenance Program it is necessary to take every server off line for testing at least once a year.
All of our internal servers will therefore be unavailable between 23:00 BST on Thursday 27th August and 04:00 BST Friday 28th August.
This will have the following Impact:
Email Services;
Some clients will be unable to send or receive email’s from external sources during this time. Email’s sent during this period will however be derived within a few hours of service returning to normal at 04:00
Web Sites:
Our own and some client Web Sites will be unavailable during this time.
Support Services:
Our team will be unable to provide some Support Services during the Maintenance period. We will however be after the maintenance has been completed, in line with standard out of hours support terms.
Please accept our apologies for any inconvenience caused, we have deliberately chosen this timing to limit the impact to all customers.
If you have any questions or concerns please do not hesitate to call me directly.
Krayatec are Hiring
Aug 6th
Are you a geek at heart looking for your first Real IT job?
Do you have what it takes to join the krayatec team?
Krayatec are currently looking for a Junior IT Support Engineer, to join our team. This is an opportunity for someone with a good general IT and computing skills who is looking for one of their first jobs in IT. Qualifications are not top of our wish list, most important of all is the right attitude and aptitude, someone who is articulate with good customer service skills. They must be a quick learner with good problem solving skills and a great telephone manner.
Krayatec is not your run of the mill IT Company and we’re not looking for a run of the mill person.
To tell us why you’re as unique as we are and apply, or for more information and to read the formal job Advert please see http://www.krayatec.co.uk/careers/
For more info on Kraya see http://www.kraya.co.uk/
Stephen Ramsay
Head of Krayatec
Update I have added an Application Closing Date of 9am, Friday 14th August 2009
Changing your password in Kerio Mailserver
Jun 16th
Changing your passwords is very easy.
Under your Windows computer press Crtl + Alt + Del and select change password.
To Change your email password, simply log into your Web Mail (call us if you don’t know the address)
Then Select change password from the Settings drop down menu as below
And then enter your old and new passwords in the box below.
Remember to make it something secure that no one will guess, no kids, partners or team names and no dictionary words. Random Numbers and letters, remember capitals and lower case combinations are best, or try a sentence like “Why can 1 never remember 555″ you can use spaces. Remember the best passwords are not necessarily easy to remember but they can be if your clever about it. Hackers offten use a dictionary or password list attack to crack passwords, this is where a system tires every word in the dictionary or in a common password list, things like Rangers, Rang3rs or Celtic, C3lt1c will be near the top of that list.
Security Bulletin – Adobe Reader and Acrobat
May 14th
Below is an update to Security Bulletin – Adobe – April 09
Adobe have published a new Security Bulletin and provided updates for Adobe Reader and Acrobat patches. These updates resolve the previously reported vulnerabilities in Adobe Reader 9.1 and Acrobat 9.1 and earlier versions. This vulnerability (CVE-2009-1492) would cause the application to crash and could potentially allow an attacker to take control of the affected system remotely and install Malicious code.
We have already recommended that user consider using alternatives to Adobe reader, this continues to be our current advice. However users still using Adobe should now update and install these patches as soon as practical.
Adobe recommends users of Adobe Reader 9.1 and Acrobat 9.1 and earlier versions update to Adobe Reader 9.1.1 and Acrobat 9.1.1. Adobe recommends users of Acrobat 8 update to Acrobat 8.1.5, and users of Acrobat 7 update to Acrobat 7.1.2. For Adobe Reader users who can’t update to Adobe Reader 9.1.1, Adobe has provided the Adobe Reader 8.1.5 and Adobe Reader 7.1.2 updates.
Further Security issues affecting Microsoft Internet Explorer
Apr 30th
Microsoft have today issued a revision to Critical Security alert MS08-069 extending the scope of systems affected to include most versions Windows Vista and Windows Server 2008.
Numerous vulnerabilities exist in Microsoft XML Core Services. These would allow a malicious program to be executed with out the user’s knowledge if the user viewed a specially crafted Web page using Internet Explorer. Such a malicious program could do anything, including downloading and installing other malicious code.
The security update modifies how Microsoft XML Core Services parses XML content, handles external document type definitions (DTD), and sets HTTP request fields.
There are no changes to the actual update. If you have already successfully installed update KB954430 do not need to reinstall. However you should be aware that there are a number of issues with this update as detailed below. Most of these issues require multiple re-starts to complete the installation. All customers are advised to install this update and call us if you have any of the issues described below:
KB951535 MS08-069: Description of the security update for Office 2003: November 11, 2008
KB951550 MS08-069: Description of the security update for the 2007 Office suite: November 11, 2008
KB951597 MS08-069: Description of the security update for the 2007 Office servers: November 11, 2008
KB954430 MS08-069: Description of the security update for XML Core Services 4.0: November 11, 2008
KB954459 MS08-069: Description of the security update for XML Core Services 6.0: November 11, 2008
KB955069 MS08-069: Description of the security update for XML Core Services 3.0: November 11, 2008
Reason for Revision: V2.0 (April 29, 2009):
Added as affected: Microsoft XML Core Services 4.0 (KB954430) on 32-bit and x64-based editions of Windows Vista Service Pack 2 and on 32-bit, x64-based, and Itanium-based editions of Windows Server 2008 Service Pack 2 as affected software.
Added as non-affected: Microsoft XML Core Services 3.0 and Microsoft XML Core Services 6.0 on 32-bit and x64-based editions of Windows Vista Service Pack 2 and on 32-bit, x64-based, and Itanium-based editions of Windows Server 2008 Service Pack 2.






Kerio Mail Server – Feedback and Updates
May 14th
Posted by stephen in Linux
No comments
Kerio have recently introduced a new update for the Kerio MailServer (KMS), which has fast become krayatec’s favoured mail server.
We have now deployed Kerio MailServer 6.2 to most of our clients and despite a handful of teething problems, most are now seeing advantages over Exchange and their previous IMAP based systems.
Feedback from clients has generally been positive, however for two of our clients the switch has not been as pain free as we would have liked and they are still experiencing several issues:
The release notes for the new Update to Kerio MailServer 6.7 suggests that this upgrade will fix most of these issues. The update has now been deployed to our own Kerio system and we are currently testing this in full prior to deployment to our clients systems. After discussing the updates with the Kerio team, we are very hopeful of resolving the above issues. However, it is indisputable that issues may remain with legacy systems, particularity Windows 2000.
Feedback / comments and suggestions for the above issues are always welcome.